System Usability Scale
The System Usability Scale (SUS) is a performance indicator we use to measure the long term usability of our product.
UX Department Performance Indicators
Performance indicators for the UX department at GitLab
UX Performance Indicators are available in the GitLab internal handbook only viewable by GitLab team members.
User Satisfaction Plus (USAT+) Survey
The User Satisfaction (USAT+) survey is a unified survey of metrics we use within the Product and Marketing division on a bi-yearly basis for tracking product health across key dimensions.
Last modified July 11, 2025: Remove UX PIs from public handbook (
baecc9f9)
