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dilee by • Contributor
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Perplexity Pro code rejects my subscriber status

Hello, I joined Bell Mobility this year and received a code for a 1-yr subscription to Perplexity Pro in August. I held off on using it because the deadline is Dec 31, 2025 and I already had an active Perplexity Pro subscription.Anyways, my subscript...

Birel by • Contributor II
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  • 38 replies
  • 11 likes

Resolved! Jittery picture on 6131 Satellite Receiver

I have been experiencing a jittery picture on two 6131 receivers. It's most noticeable watching TSN football games or tennis.  I've adjusted my dish and I have a 92% signal on satellite 91 and transponder 13.  I also have a 9241 receiver and the pict...

ljccan by • Contributor II
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  • 6 replies
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Slow internet. Advised to swap modem.

Called in today with slow internet service. After 30 minutes of waiting on hold for a representative to go away and come back to tell me to run speed tests. I am told that I will be getting a modem in 1 to 2 days. I have to replace the modem and take...

cv by • Contributor
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  • 25 replies
  • 11 likes

Resolved! How to troubleshoot or replace remote

Hi .   My remote for fibe suddenly stopped working. When I press the power button nothing lights up. I changed to batteries twice and used the different sets in different other devices so I know the batteries work. At first when I changed the batteri...

LauraSharpe by • Contributor II
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  • 72 replies
  • 33 likes

Resolved! Fibe TV App - Not Available in this Country

Good day,  I can get Bell Fibe Tv App on all my devices except Tv. Been on the phone twice w technical support. I when I go and try to I stall it from Google Store it says that it is not available in this country…I am in Canada. I did originally setu...

SD2 by • Contributor
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  • 12 replies
  • 11 likes

Resolved! How to get service outage notifications

Hello There is an Internet Outage in my area impacting me (started on 5th March at 3:30 pm) and still in-going. Although Bell outage status says it’s resolved, whenever I call Bell they confirm the outage and give a sliding ETA. And there is zero com...

Lucho by • Contributor
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  • 11 replies
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Resolved! Connect Unifi POE switch to Bell GigaHub

Hi:I ran out of ports on my Bell GigaHub, when I connect my Unifi POE switch it doesn't obtain an IP address, This is issue doesn't happen if I connect to another router (Rogers or Cogeco). What settings I need to change on the Bell GigaHub to use my...

Lala by • Contributor
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  • 2 replies
  • 1 likes

Resolved! Community Support for non profit groups

Recently heard other providers help non profit community organizations with providing internet in the centres. How do you go about seeing if Bell would assist such a group?

csewell by • Contributor III
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  • 17 replies
  • 5 likes

Resolved! nslookup returning wrong DNS address

This driving me batty as I cannot figure out what is happening. I'm not sure this is a BELL or HH4000 problem either.Here's the problem: I have a personal domain name that is being hosted on CloudFlares DNS server.  The DNS name is assigned the publi...

LambChops713 by • Contributor II
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  • 12 replies
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Resolved! Bell GigaHub 2.0 Blocking Specific Applications

About a month ago after a bunch of issues with the 3000 model, speaking to 20+ call agents, and a technician appointment, Bell upgraded me to a GigaHub 2.0. Since then, specific applications like Discord Voice Chat (text chat works fine), League of L...

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